1. Email Configuration

When configuring your email domain for use with our email service, additions to your DNS zone should be made similar to the following: 


Please note that the body of the TXT record above needs to be amended to include your chosen email domain (this has been highlighted in italics). 


You can obtain the specific records you need to add from the Force24 platform. First, click the settings cog and then Account Settings



Scroll to Email DNS Configuration and click Add New Email Subdomain;



Add the subdomain and domain details and click Generate DNS Records (a preview is displayed under "here is how your email from name will appear);



The records are created and now stored in the platform for you in this section.


2. Microsite Configuration

If you intend to use landing pages, when configuring your domain for use with our microsite builder, additions to the existing DNS zone should be made similar to this:


You can obtain these records in the settings area of the platform too, under Landing Page DNS Configuration;



Enter the subdomain and domain name and click Generate Records, once these records have been added, please advise our support team who will complete your Microsite setup;



If you have any questions around the configuration of your domain, do not hesitate to contact us. This guide is also available in PDF format, which you can download below: