When building an email, you can add a link which will redirect contacts who click on the link on a mobile to their keypad, with the specified mobile number already typed in and ready to dial.
You can add a telephone link in two ways, via a cta button or as a clickable piece of text.
To add it in a cta button, you would first need to insert a cta into the email template.
When creating this button, rather than adding a standard url, instead you can add tel: followed by the mobile number in the hyperlink section, like below:
Then, when people click this button on mobile, they will be redirected to their keypad with the mobile number already inserted in the keypad:
To add a telephone link within the text, you need to highlight the specified piece of text you want to add it to, right click and then click the ‘link’ button:
When you have done this, again you just need to add tel: followed by the number you want people to call and then click the ‘add link’ button:
It will then be obvious to the contacts receiving the email which button to click, as it will render as a blue colour in the email:
If you have any questions, feel free to reach out to us through the live chat function available bottom right in your Force24 Platform. Our team is ready to assist you and provide support whenever you need it.