If you want to connect your Google and Facebook accounts with Force24, the first step is to click on the 'connections' button on the settings tab in the top right hand corner of the platform:
Once you have done this, if you scroll down to the bottom of the page, there is a section called 'Campaign Manager Connections'. Here you will see two blue buttons giving you the option to sign in with Google and Facebook ads:
If you click on each of these buttons, you will be redirected to a screen where you can sign in with your Google/Facebook accounts:
Doing this will give you the ability to create custom audiences directly in these platforms using the data you have in Force24.
Once you have done this, if you go to one of your marketing lists, you will notice a 'Sync Status' section.
If you click the 'activate sync' button, what will happen is the contacts in this marketing list will be pushed to your connected Facebook/Google account.
You may experience this error message when trying to connect or re-connect your Facebook account to Force24:
"Error: Token has been expired or revoked
You can also search for the code in this page
After fixing the error please click the Retry button"
If you see this error, it typically means that you have not accepted the terms within your Facebook business settings. Please navigate to the relevant Facebook business account and ensure the terms are accepted, and this should allow you to reconnect. You should be able to find the settings under 'Manage Custom Audiences'
If you have any questions, feel free to reach out to us through the live chat function available bottom right in your Force24 Platform. Our team is ready to assist you and provide support whenever you need it.