2FA (2-Factor Authentication) is where you are required to use an additional layer of security, on top of a username and password to access an online resource.


Your bank may require you to use a small electrical device to generate, what appears to be, a random sequence of numbers to enter into the web page after your username and password. This is 2FA.


Rather than issue each customer a physical device to enable 2FA, we have elected to use the world's most trusted online 2FA provider - Google Authenticator.


The Google Authenticator app is free and can be downloaded on your mobile device using either:




Once you have installed your Google Authenticator app, you may follow the 2FA setup instructions.


If you have any questions, feel free to reach out to us through the live chat function available bottom right in your Force24 Platform. Our team is ready to assist you and provide support whenever you need it!