To mask your send domain with a personal email address please follow the below instructions.


WARNING: If you select the Yes option without performing the below, your email will not send. To enable this feature you will need to add dkim record to your dns, key1._domainkey.yoursite.com as CNAME, pointing to dkim.c.data-crypt.com. Please contact support if you require further instructions.


You'll also need to contact your customer success executive who will provide a unique TXT record that will also need implementing.


Implementation when sending a one off batch send:


During the organisation of your campaign, you will be presented with the From Name and Replies heading where you can specify the From NameReply Address and whether or not you would like to implement Mask From Email Address

You can access the option to use mask from, by pressing the 'advanced' text that appears above the from name:

To action the Mask From Email Address and adopt the appearance of a more personal email, simply click the Yes option to implement.



Please be advised this warning sign will pop up when you click Yes' - do not be alarmed. Just proceed and click 'Yes' so that you can mask your email address.



If you have any questions or need assistance, please do not forget to ask your Account Manager, or jump on Intercom to start a live chat!