Below you'll find useful resources and information to help troubleshoot any issues you may encounter.
Help Centre
The ZenDesk Help Centre is your go-to location for help. You can find it at: https://support.zendesk.com/hc/en-us
Contacting ZenDesk
If you encounter any technical issues, have questions that aren't addressed in the Help Centre, or need personalised assistance, you can reach out to ZenDesk Support here: [email protected]
They also have a live chat function on their website
Status Page
The ZenDesk Status Page: https://status.zendesk.com/ provides real-time updates on the operational status of ZenDesk services. If you're experiencing connectivity issues or disruptions in service, check the status page to see if there are any ongoing incidents or maintenance activities affecting ZenDesk's functionality. This page helps you stay informed about system performance and planned maintenance windows.