If you can no longer access your Authenticator app, you will not be able to complete two-factor authentication (2FA) when logging in to Force24. This article explains what to do and what happens next.
What should I do if I lose access to my authenticator app?
You must contact the Force24 support team and report the issue.
Once you have been identified, support can reset your 2FA. This lets you log back in to your account and connect a new Google Authenticator account.
Need your 2FA reset?
Email Force24 support at support@force24.co.uk which will open a support ticket for you.