In the Force24 system, there are different numerical codes to define the status of a contact.
Email Status
1 - Active
2 - Unsubscribed
3 - Hard Bounced
4 - Invalid Email Address
5 - Exclude by Client Rule
6 - Temporary inactive
7 - SPAM Complaint
8 - Bounced by BouncelessIO
-3 - Over 5 Spam/Soft Bounces without Activity
9 - Bounced by data upload process - Email address bounce list
10 - Bounced by data upload process - Domain rejection list
SMS Status
1 - Active
2 - Unsubscribed
3 - Bounced
4 - Invalid SMS
5 - Exclude by Client Rule
Direct Mail
1 - Active
2 - Unsubscribed
3 - Returned Address Unknown
4 - Returned Unwanted
5 - Exclude by Client Rule
These codes are no longer visible in the standard Status fields as we now use Active, Unsubscribed, Bounce, Inactive etc. However you can identify the code through the URL of your contact search e.g. searching for "Email Status is Unsubscribed" you would see the following as part of the page URL:
