You can automate 'GoTo webinar' as a start audience trigger from your Force24 account using Apps in Journeys.
In order to trigger contacts into your journey with GoTo Webinar:
• In your Force24 account, navigate to Journey manager.
• Click the name of a journey to edit an existing journey. Or click new journey to create a new journey.
• In right hand panel, drag and drop ‘Start Audience’ onto the journey builder grid.
• You can then select the ‘App Triggers’ option to begin using, after selecting the ‘GoTo Webinar’ app; the component can be used to trigger contacts into the journey based on their attendance, or signing up to a Webinar.
• After Selecting 'GoToWebinar' you will be prompted to select your connector. If you have never used the App before, you will need to Authenticate the App by logging into your 'GoToWebinar' account.
• A modal will appear allowing you to login using your existing credentials (please ensure pop ups are not blocked for the Force24 platform URL.
• Once you are logged in and the app has been authorised, you will be able to select the criteria for contacts to be entered into the journey via the ‘subscription’ option. There are two options within this.
o To add users to the journey when the registrant is added (signed up) to the webinar.
o To add users to the journey when the registrant has joined (joined the webinar).
• Within the next page, a list of all webinars created in your GoToWebinar account will appear here; please select the webinar that this relates to
• Input your field mapping as normal; assigning relevant fields to a data field within the Force24 platform. **The only mandatory field is email address.
• When you're done, click Next and then ‘Add to Journey’ build your journey as normal.