You can automate Eventbrite as a start audience trigger from your Force24 account using Apps in Journeys.
In order to trigger contacts into your journey with Eventbrite:
- Click the name of a journey to edit an existing journey. Or click new journey to create a new journey.
- In right hand panel, drag and drop ‘Start Audience’ onto the journey builder grid
- You can then select the ‘App Triggers’ option to begin using, after selecting the ‘Eventbrite’ app; the component can be used to trigger contacts into the journey based on their signing up to an event.
- After Selecting Eventbrite you will be prompted to select your connector. If you have never used the App before, you will need to Authenticate the App by logging into your Eventbrite account.
- A modal will appear allowing you to login using your existing credentials (please ensure pop ups are not blocked for the Force24 platform url, and that you have closed any other tabs linked to Eventbrite to avoid a conflict between the actions.)
- Once you are logged in and the app has been authorised, you will be able to select the Organisation that you would like to use for this (This will be the account holder name).
- You will then be prompted to select your Event from a list of events created and live within your Eventbrite account.
- Map the details you would like to create and/or update within Force24. The items that have an asterisk (*) beside are compulsory fields (such as email address; as this is a unique identifier in force24).
- Input your field mapping as normal; assigning relevant fields to a data field within the Force24 platform. **The only mandatory field is email address.
- When you're done, click Next and then ‘Add to Journey’ build your journey as normal.