What's the difference between a Data Upload and a Segment?

A Data Upload imports contacts, while a Segment organises contacts for marketing use. Creating or linking a Segment makes sure your contacts are ready for campaigns and automation.

Does a Data Upload create a Segment?

When you upload an Excel file with contact data into Force24, you are adding those contacts into the system. However, this process does not automatically create a Segment unless you choose that option during the upload.

How do I upload contacts directly into a Segment?

You can upload contacts directly into a Segment by selecting this option during the upload. For detailed steps, see our How to upload your data article.

What if I have already uploaded my contacts?

If you have already uploaded contacts without creating a Segment, you can create one afterwards from the completed Data Upload. Instructions are available in our How to create a Segment from a completed Data Upload article.