Zapier connects Force24 to thousands of other apps using triggers and actions, so you can automate work between Force24 and the tools you already use. For example, when there's a new contact in Force24 (the trigger), Zapier can add that contact to a Google spreadsheet (the action). This article shows you how to connect your Force24 account with Zapier and create your first Zap.

The Zapier integration within Force24 is free to all customers. All you need is a Zapier account, although some apps that work with Zapier may require a paid Zapier subscription. For more information, see Zapier's pricing page.

Version 2.0.0 is invite only

This version is invite only. If you can't see it in the options, contact our team on live chat and we can send you the invite.

Need your API key and secret?

You'll need your Force24 API key and secret to connect. If you want to find or generate them, learn more in our How to find your Force24 API Key and Secret article.

How do I create a Zap?

Set up your trigger

  1. Log in to your Zapier account.
  2. In the upper right, click Make a Zap!
  3. Select the app you want to use for your trigger. If you want Force24 to trigger an action in another app, select Force24. If you want another app to trigger an action in Force24, use the search bar on the right to find that app.
  4. Once connected, you'll be prompted to set up your trigger. Customise the trigger as needed, then click Save + Continue.

    Setting up the trigger in Zapier

Set up your action

  1. Click the plus icon to add your action, search for Force24 and make sure you select version 2.0.0. Version 1 is no longer in use.

    Version 2.0.0 is invite only

    This version is invite only. If you can't see it in the options, contact our team on live chat and we can send you the invite.

    Selecting Force24 version 2.0.0 for the action

  1. Select an action and click Continue.

    Selecting an action and clicking Continue

  2. You'll be asked to enter your Force24 API ID and secret to connect the application.
  3. Once connected, you'll be prompted to set up your action. Customise the action as needed, then click Save + Continue.

Don't click Update

If you see the notice below at any point, make sure you do not click Update. It only appears because Force24 (2.0.0) is still invite only, so Zapier treats the public version as the latest one.

The Zapier update notice that you should not click

Add contacts to a Segment (optional)

  1. You can add a third step to add these contacts to a set Segment in Force24.

    Adding a third step to add contacts to a Segment

  2. Where it asks for a contact ID, select a custom value of the Force24 Contact ID.

    Selecting the Force24 Contact ID as a custom value

The Segment must be Zapier Syncable

The Segment you choose must be set as Zapier Syncable within your Force24 account. You can find this setting in the Segments area.

Test your Zap and take it live

  1. If you need to, test your Zap.
  2. To complete the setup, click Finish.
  3. Give your Zap a name.
  4. When you're ready to start triggering actions with this Zap, click the Your Zap is switch to turn it on and take your Zap live.

Need a hand?

If you have any questions, reach out to us on live chat using the chat bubble at the bottom right of your Force24 platform. Our team is happy to help.