You can add, edit or remove campaign groups and tags to suit your business. This article shows you how, and where your groups appear when you send a campaign.

Where do I manage campaign groups and tags?

  1. Go to the Account Settings page.

    The Account Settings page

  2. Scroll down until you see the Campaign Tag Management section.

    The Campaign Tag Management section

Some groups can't be changed

You can't rename or delete the Marketing Strategy or Message Style groups. You can only add new tags to them.

How do I add a new group or tag?

  • To add a group, click the Add New Group button.
  • To add a tag to a group, click the + icon in the bottom right corner of that group.

How do I delete a group or tag?

  • To delete a group, click the X at the top of the group.
  • To delete a tag, select the tag, then click the X that appears to the right of it.

Deleting a group removes its tags

Deleting a group removes the group and all the tags within it. Any campaigns that were tagged with tags from that group will have those tags removed.

Where do my groups appear?

Any groups you create appear when you send a campaign, as options you can use to tag that campaign.

Campaign tag groups shown when sending a campaign

Need a hand?

If you have any questions, reach out to us on live chat using the chat bubble at the bottom right of your Force24 platform. Our team is happy to help.