The master user in your Force24 platform is the primary user linked to your account and holds the highest level of access permissions.

Changing your master user

If you need to change who the master user is, our support team will need to process this change for you. Please send the following information to us via email at support@force24.co.uk or via the live chat function:

  • The username of the current master user as it appears in the platform.
  • The username of the user you would like to assign as the new master user.
  • Confirmation from the current master user, or confirmation that the master user has left the business.
  • A brief reason for the change.

Once we receive these details and verify the request, our team will update your account settings accordingly.

Need further assistance?

If you have any questions, email Force24 support at support@force24.co.uk which will open a support ticket for you, or reach out through the live chat function in the bottom right of your platform.