SoAmpli channels are used to organise your posts into different categories. This article explains how to create a channel, how to manage it, and how to assign posts to it.

What can I use channels for?

Channels can be used in a variety of ways, such as:

  • Splitting your content into different internal teams, for example separate channels for Sales and Marketing.
  • Having channels for different brands, for example one for SoAmpli and one for Force24.
  • Creating channels for specific campaigns or products, to help segment your reporting.

How do I create a channel?

Click the + icon next to Channels in the top left corner of the platform.

On the screen that opens, you can give your new channel a name and description, and decide which team members you would like to have access to it.

You can also assign a user to be the channel owner, and choose whether to grant admin rights to that user within the new channel. This means a user who is normally an amplifier or advocate can have admin rights and permissions within this specific channel.

You will also see options to assign a parent channel and a campaign type, and to set the engagement targets you would like your channel to achieve. You can also choose whether to include the posts from your new channel in the “All channels” feed.

Private or public channel

If you want a private channel, so that only members can see the content, set No under “Include in ‘All Channels’”.

If you want a public channel, so that the posts appear in the All Channels feed for all users, select Yes.

Once you have set your preferences, click this button to create the channel:

You can then see your new channel in the top left corner of the platform:

You can now create new posts here for your channel members to share:

How do I edit a channel or its members?

You can change the channel settings or members at any time using the Edit channel or Members buttons. You can also hover over the channel title in the side bar and click the cog icon:

How do I assign a post to a channel?

Once your channels are set up, you can assign new posts to the relevant channels when you create them:

New to creating posts?

If you want to find out how to create a post and assign it to a channel, learn more in our How to create a post article.