You may see a notice like the one below at the top of your SoAmpli dashboard.

A notice at the top of the SoAmpli dashboard

It means the authentication may have expired for one or more of the social media accounts connected to SoAmpli. This article shows you how to reconnect them.

How do I re-authenticate my accounts?

  1. Click the social icon next to click here to resolve.

    The social icon next to the click here to resolve message

  2. This takes you straight to the log-in screen of that social platform. Log back in to your account and you are reconnected, ready to share via SoAmpli again.

    The log-in screen of the social platform

Where else can I see expired accounts?

You will also see a similar notification in the Your Profile section, showing which accounts have expired and need reconnecting.

An expired accounts notification in Your Profile

Expired accounts listed in Your Profile

Again, when you click an account marked Expired, it brings up the sign in page for that social platform, so you can re-authenticate with SoAmpli.

Need a hand?

If you have any questions, reach out to us on live chat using the chat bubble at the bottom right of your Force24 platform. Our team is happy to help.