A "mailto" link is a type of hyperlink that allows users to open their default email client and compose a new email message to a specific email address. When a user clicks on a "mailto" link, it automatically opens a new email composition window with the recipient's email address pre-filled.
A standard mailto: link looks like this:
mailto:test@force24.co.ukWhen the "mailto" link is clicked, it triggers the user's default email program to open, pre-filling the "To" field with the email address "test@force24.co.uk".
This can be added as an inserted link in text and CTA buttons, for example:
To include additional content, such as subject lines, CC/BCC recipients, and body text, you can utilise a specific tool called the Force24 Mailto Generator.
You can fill out the additional information you wish to populate via the mailto and the tool will generate the link for you:
Once generated, you can simply copy and paste this into the hyperlink section in your template, or directly via the HTML code provided.
IMPORTANT: It's worth noting that if you are using a more detailed mailto link generated by our tool, you will need to ensure that the "Custom UTM tags" option is ticked when applying your hyperlink to your text or CTA. For example:
For more information on the hyperlink settings and when to use each one, please read the article linked below:
Understanding your hyperlink settings and when to use them : Force24 Support
It's also worth keeping an eye on the length of the body of text you have chosen for the generated mailto link, as if this is too long a lot of email clients will struggle to load the link correctly.
If you have any questions, feel free to reach out to us through the live chat function available bottom right in your Force24 Platform. Our team is ready to assist you and provide support whenever you need it.